To proceed to the URL you have requested, click the link below:

https://www.researchgate.net/profile/Brahim_Zarouali/publication/326569752_Predicting_Consumer_Responses_to_a_Chatbot_on_Facebook/links/5b5cbc7d0f7e9bc79a6c49dc/Predicting-Consumer-Responses-to-a-Chatbot-on-Facebook.pdf