The Promise and Challenge of Engagement
http://dev.www.dynamiclogic.com/na/research/whitepapers/docs/OnlinePOVbyNickNyhanNov2006.pdf
http://www.magazine.org/Advertising_and_PIB/Engagement/
http://dev.www.dynamiclogic.com/na/research/whitepapers/docs/OnlinePOVbyNickNyhanNov2006.pdf
http://www.magazine.org/Advertising_and_PIB/Engagement/